IT Support Engineer

🎄✨ Join a Prestigious School as an IT Support Engineer! ✨🎄

Are you an experienced IT Support Engineer ready for your next challenge? 🌟 Here’s your chance to work in a leading educational environment where no two days are the same!

📍 Location: Warlingham (own transport required due to rural setting)
💰 Salary: £25,500 – £29,000 (DOE)
🕒 Hours: Monday – Friday, 8am – 4:30pm or 8:30am – 5pm (weekly rota)
🍴 Perks: Free daily lunch, 25 days holiday + bank holidays, on-site gym & pool access, free parking, pension scheme, and life assurance

🚨 Note: Enhanced DBS checks are required for this role.

💼 About the Role:
As an IT Support Engineer, you’ll deliver top-notch 1st & 2nd Line Support across the school community, ensuring smooth IT operations for staff and students alike. Working closely with the IT Apprentice Technician and escalating complex issues to the IT Manager, you’ll be a vital part of the tech team.

✨ Key Responsibilities:

• Provide outstanding IT support for hardware, software, and services (remote & face-to-face).
• Monitor the IT Helpdesk and resolve tickets promptly.
• Support Microsoft 365 tools, Teams, SharePoint, and Adobe Creative Suite.
• Troubleshoot and repair hardware, ensuring minimal downtime.
• Liaise with third-party providers for seamless connectivity and solutions.
• Maintain up-to-date documentation and deliver end-user training.

🌟 What You’ll Need:

• Expertise in Microsoft 365 administration.
• Experience with classroom tech like Teams & SharePoint.
• Proficiency in supporting Windows OS and IT hardware.
• Knowledge of Adobe Creative Suite.
• A passion for customer service and excellent communication skills.
• Awareness of data and cyber security best practices.

🎁 Why Join Us?
This is a rare opportunity to work in a prestigious and dynamic environment, with incredible benefits like free lunches, access to on-site gym and pool facilities, and a generous holiday package.

***For your information:

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee***

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven’t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

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