1st/2nd Line Support Engineer

Our client is an innovative, growing IT company based in Guildford. Due to continued success and an incredibly loyal client base, they are now looking for an IT Support Engineer to join their team on a permanent basis.

There is huge opportunity within this role for you to quickly progress your skills and technical knowledge. You will be working on the busy helpdesk dealing with a wide range of issues, and you will have the opportunity to progress into other roles and play a key role in IT projects a little further down the line. The sky is the limit with this role!

We are looking for someone who has previous experience of working on a helpdesk, with experience and knowledge of Microsoft operating systems, Exchange, Office 365, Active Directory, networking, anti-virus and backup solutions.

The Technical Support Analyst – Further Information:

• You will respond to phone calls and tickets covering the installations and maintenance for a growing client based.
• These solutions include but are not limited to; Windows Server platforms, Microsoft Exchange, Microsoft Cloud Solutions, VMWare, routing, networking and desktop support.
• This role requires high attention to detail, a friendly and responsive phone manner and excellent timekeeping.

Ok, so over to you! Our perfect Technical Support Analyst Will Have Knowledge in the Following Areas;

• Microsoft Operating Systems
• Microsoft Exchange (building, installing, upgrading and migrating)
• Office 365 (licensing, setup, migration)
• Microsoft SQL Server (building, installing, upgrading and migrating)
• Active Directory, Group Policy, DNS, DHCP etc
• Networking – WAN, LAN, Security, SSL, IP Routing, Switching
• Anti-Virus platforms

In addition, the client will provide training for industry recognised qualifications such as Microsoft, company mobile and laptop, team nights out and lots more!

Sound interesting? Contact us today!

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven’t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

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